We are proven experts in the complex world of physical therapy billing

We serve practices of all sizes from multi-state, multi-location practices to solo providers.

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150+ yrs

of combined PT experience

100+

Independent practices served

+36%

average 3-year revenue growth of our clients

OUR OFFERINGS

A full suite of PT-focused billing and revenue growth services

We customize our offerings to help you optimize your practice.

Core Billing Services

Dedicated core team focusing on client’s daily operations and providing real time customer service.

Daily Claim Submission

Payment Posting

Accounts Receivable

Denials Management

Supplemental Billing Services

Team of Cross-trained Specialists that execute specific functions as requested.

Benefits Verification

Credentialing

New Entity Set-Up

EDI / ERA Set-Up and Management

Beyond Billing

As your true partner in in your practice, we offer more than just billing services.

Front Desk and Operations Advisory

Payor and Provider Optimization

Owner Coaching for Growth

Recruiting

Managing unpaid claims is the key to maximizing your profit

Software has reduced the time it takes to submit claims and post payments, but unpaid claims, from denials to patient portions, have become so pervasive that the physical therapy billing process is more time consuming and complicated than ever.

We will never leave workable denials outstanding on your behalf – even when it means multiple appeals.

65%

Healthcare average of denied claims that are never resubmitted

100%

Claims PTBS works aggressively on your behalf–including multiple submission

Which practices should outsource their revenue cycle?

ALWAYS

1-25 providers

Save money vs in house billing team

Redundancy of full team vs 1 employee

Shared knowledge base

No HR issues

Revenue increase

usually

25-100 providers

Economics depend on practice location, outsourcing may still make sense in high cost of living area

Desire, aptitude of management team to manage this in house

Greater flexibility for a hybrid relationship with outsource and in-house

In-house feasible

100+ providers

Business size allows for fully insourced however some large practices still opt to engage an outsourced relationship

We work tirelessly for our clients

Submission process

Ongoing resubmittal and documentation flow with Insurance payors

Relentless follow-up

PTBS will never leave workable denials outstanding on your behalf – even when it means multiple appeals.

Patient portion

Seamless direct-to-patient billing and communications

Client Success Stories

Why our clients choose a real US-based team over faceless alternatives

We're more than a billing service—we're an extension of your team.

“Before PT Billing Services stepped in, our billing process was a chaotic mess—hit-or-miss payments, a mountain of rejected claims, and constant stress. But within a short time, they completely turned things around. Partnering with PT Billing Services was hands-down one of the smartest moves we’ve made.”

Tonee Weber | GO! Physical Therapy

"I have enjoyed helping GO! Physical Therapy work through their previous billing problems and finding solutions to keep their clinic moving forward with their success."

Briana Allen | Senior Billing Specialist

"I am beyond impressed with the support and encouragement I received from Jean and PT Billing Services. Jean has been a huge help every step of the way and is extremely responsive and encouraging. She gave the support I needed to make the leap to starting my own practice. Knowing the steps and when to take them in the credentialing process would have been overwhelming without her support. Her knowledge and expertise is irreplaceable, I would absolutely recommend PTBS to anyone looking for start-up, credentialing or billing support!"

Ryan DeHaan, DPT | PT Central PLLC

"It's always a pleasure working with PT Central and Ryan. I find it incredibly rewarding to support new practices as they grow and thrive. Guiding Ryan through the startup process has been very satisfying. I enjoy answering his questions, offering encouragement along the way, and seeing him succeed."

Jean Case | Credentialing Manager, PTBS

“We’ve been with PTBS since our grand opening in 2011. From minute one, they helped us learn everything we needed to open and be successful. What I love most is the human voice on the other end of the line—knowledgeable, kind, and always willing to help. We truly feel you’re part of our office team.”

Melissa Heiler | Office Manager/Owner, Elite Physical Therapy

"For over a decade, I have worked closely with Elite Physical Therapy and Sports Performance, forging a strong partnership that has allowed us to provide the necessary support and assistance for their success, even without being physically present on-site. As their organization has continued to grow, my team has grown alongside them, enabling us to work seamlessly across multiple revenue cycle management (RCM) programs and develop highly efficient workflows."

Tanya Henry | HR, Billing Leader, Office Manager, PTBS